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Lessons from the world's largest supply chain

Posted on Friday, August 22 by Registered CommenterDavid Rae | Comments1 Comment

There's an interesting interview with Keith Harrison, vice president of global supply at Procter & Gamble, in the Financial Times, in which he touts the supply chain as providing future top-line sales growth for the FMCG company.

"We're trying to make the supply chain into a growth engine for the company," he says. "A lot of the time, supply chain management is reactive, or passive, cost control. But we think there's also an opportunity for us to have the supply chain create top-line growth as well as bottom-line performance."

A couple of points.

More of our practitioners should aim to be interviewed in the general business media like this. It shows how involved the profession is in the fortunes of their company, and so will help to attract talent in the medium to long term. Bright graduates want to make an impact in their place of work and they want an interesting, well-paid and diverse career. Purchasing and the supply chain can provide all of that, but we need to do more to let people know...

Second, you might wonder how improvements in the supply chain directly impact on top-line sales growth. Happily, Harrison explains, in refreshingly direct manner. "If I do something with my supply chain to reduce my customer’s inventories, I want more than just the 'supplier of the year' plaque," he says. "How do we get that value that we’ve created at least partially reinvested in growing our business? Do we get sharper pricing, better features, more display, better shelving?"
 
You might think that P&G has the clout to force its vendors into doing pretty much what it wants. But when you consider that 15% of its products are sold by Wal-Mart alone, which provides a simple insight into the dynamics involved...



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Reader Comments (1)

It is refreshing to see a procurement leader broadening the procurement agenda beyond cost savings and focusing on growth and added value strategies. Tomorrow's procurement leaders must link procurement strategies to their own businesses drivers for competitive advantage and focus on outcomes that provide advantage for their own customers. To do this procurement must become an integral part of the organizations growth strategy:
1. Create a compelling vision of procurement as a provider of competitive advantage for their customers rather than merely cost reducers.
2. Become an integral part of the organizations account management process by developing close relationships with sales and the end customer
3. Secure preferential treatment from suppliers.
a. Preferred access to capacity
b. Customer of choice for innovations
www.purchasingpractice.com/building-the-foundation-for-preferential-supplier-treatment/
4. Link suppliers into the supply chain to increase service to customers such as reducing time to market.
By understanding customer requirements and managing the supply base to capture the “value of growth”, procurement can generate additional funds with which to further accelerate growth by funding new investments or additional incentives for constomers.
However, in order to sustain procurements contribution to growth with customers and offer competitive pricing and services, there is a constant need to add value from its services, improve the speed of delivery, employ new skills and generally manage the relationships efficiently and effectively. Procurement must excel at this.
David Henshall
Purchasing Practice Inc
August 23, 2008 | Unregistered Commenterdavid henshall

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